Your students might have gone through ups and downs in the previous semester, and their study status and academic performance would be affected. It would be a good opportunity to connect with your advisee and help them overcome study difficulties. With the 4-step S.O.A.P advising method below, you will stay organized and cover all necessary issues for making an initial assessment and action plan with your advisee.

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  • Create a friendly and positive atmosphere, e.g. “I notice there is a study issue recently…”
  • Invite your advisee to talk first, e.g. “Can you share with me your status?”
  • Hold a “NON-JUDGMENTAL ATTITUDE” to listen your advisee

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  • Review advisee’s academic background and records in SIS
  • Gather the information from your investigation and advisee’s story

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  • Analyze the root causes of advisee’s study issue, e.g.
    • Lack of academic skills (e.g. math, language, computing)
    • Lack of interest/ motivation (e.g. student does not put in effort, loss in educational/career direction)
    • Lack of effective learning strategies (e.g. time management, ability to prioritize , revision skills)
    • Other conditions that interfered with study (e.g. emotional issues, family pressure, social relationships, work, financial difficulties, health and behavior problems)

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  • Revise and set-up study plan and study habits with your advisee, e.g.
    • Provide advice on course registration and/or study load
    • Provide advice on study and revision schedule
    • Guide advisee to fill in AAO’s “Back-on-Track” plan
  • Refer advisee to relevant supporting unit/office according to the nature of her/his issue(s). Click here to access the Referral & Campus Resources.